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Privacy Policy

​We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and the International Coaching Federation (ICF) Code of Ethics.
 

Data Collected
We collect and process personal data including your name, contact details (such as phone number and email), and coaching session notes to provide a confidential and effective coaching experience.
 

Lawful Basis for Processing
Our lawful basis for processing your personal data is your consent and/or our legitimate interest in managing our coaching relationship and providing you with quality coaching services.
 

Retention of Personal Data

  • Contact Details: Your name and contact information are retained securely in our database for as long as necessary to maintain our coaching relationship and for any related administrative purposes. This allows us to communicate with you when needed and manage any ongoing professional responsibilities.

  • Coaching Session Notes: All coaching session notes and records are securely deleted once the coaching sessions are completed and the coaching relationship ends.
     

Marketing and Communications
If you consent to receive marketing communications such as newsletters or promotional offers, we will process your data accordingly. You may withdraw your consent for marketing at any time by contacting us or using the unsubscribe options provided in our communications.
 

Your Rights
You have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data where applicable

  • Withdraw consent at any time

  • Object to or restrict certain processing

  • Request data portability

  • Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been mishandled
     

To exercise any of these rights or for any questions about your data, please contact us directly.
 

Data Security
Your personal data, including coaching session notes stored on platforms such as Notely, is kept securely using encrypted and password-protected systems. We ensure that any third-party services we use comply with data protection regulations and maintain strict confidentiality standards. 
 

International Data Transfers
If your personal data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements.
 

Review and Updates
We regularly review our data protection and retention policies to ensure ongoing compliance with legal requirements and best practices in coaching.

If you would like a copy of this policy or have any concerns about your data, please do not hesitate to contact us at contact@purposefultransformation.co.uk

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